Booking & Check Out for Co-Working Space — UX Case Study

Challenge

CO & Partners — Web Application Prototype

Overview

Chris, Sonia and Myself (Fox took the pic) — crafting our user interview questions

My Role

The Client

The Brief

Technical Constraints

Competitive Analysis

Direct

Direct Competitors — Workers’ Dalston, Second Home and Made by We

Strengths

Weaknesses

Indirect

Indirect Competitors — Pure Gym, Trainline and Zipcar

Strengths

User Research

Survey

User Interviews

Affinity Map

Affinity Map

Insights

The Opportunity

Job To Be Done

Job To Be Done Statement

How Might We’s

Design Studio

Design studio session with our clients CO & Partners, at General Assembly
Design Studio outcomes

Prototyping

Paper prototype

Paper Prototype — sign up, home, booking, check out, profile, confirmation

Usability Testing

Iterations

Home

Home Page — Iterations

Booking

Booking Page — Iterations

Payment

Check Out Page — Iterations

Conclusion

Prototype⚡️

Next Steps

Learnings

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